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I used to live about 10 minutes away, and now I live in Long Beach, but I'm glad I made the choice to go here, because they really took care of me and my truck. I was in dire need of help and this place came through for me in spades! They were nice enough to loan me an awesome Camry, which I'm grateful for. (I would have had to hitchhike to work!..kidding..kinda) Dave is SO incredibly helpful (and hilarious) and they really took their time and were honest with me. When you go inside, immediately you will see that the place is extremely clean and inviting. Joe, Andy and the entire staff will take care of you, because this place is class. Thanks a million! - from Yelp
Awesome job on my BMW. The "clicking/ thud sound" from underneath is gone. I like the fact that when I called for an estimate, David offered me to come in and get my car lifted and checked for FREE. I only waited for about 5 minutes and then my car was taken in. Soon after that, David offered me again if I want to see the car. He showed me what's going on and with NO pressure gave me the cost to get the car done. I love the fact that shop is letting you see what's wrong with the car compared to others where you take their word with what needs to be done. Two thumbs up for that. The shop also has a clean restroom and comfortable lobby. Water, coffee, TV and wifi are available too. - from Yelp
I just took my BMW today I had to push from Kaiser. Import helped me right away. They are so honest and provide great customer service. It's hard to find good people like this... I highly recommend. Walked away wanting to post this!! They even gave me and my buddy some water bottles.
My family has been customers of Import Auto Clinic for more than 20 years. We have always found them to be upfront and honest. True, they have made a few mistakes, but each time they have done their absolute best to make things right.
Recently, I took a BMW to them for a pre-purchase inspection, and they waved the standard $80 computer fee! The inspection told me that the car needed around $3000-4000 worth of work. If they were dishonest, they could have kept the issues under wraps, then brought them up later when the car came back for service. Instead, they told me that this was not the car to buy.
They have earned a second-generation customer!
We've been using this mechanic for 13 years and have referred several friends.
Besides being topnotch mechanics we have found them to be honest and thorough.
Customer Service is outstanding, I actually LOOK FORWARD to going to their shop!
(very comfy/clean waiting area and restroom too)
Window motor went bad I brought it in and pleased with the work and haven't had any problems since
Probably one of the nicest shops around my area. I been here for about two years now and still have not got the chance to write a review. Great staff at the shop everyone is friendly and very knowledgeable about their stuff. I know a little bit about cars, but not to much to take on task my self. I've had my car come in about twice for major fixes, but a regular just for oil changes since i don't have the proper tools and time to do so myself.