Import Auto did a terrific job, as they always do. I have come to love how they post my car's inspection report on-line and send me a link to it. It reports on the dozens of items they inspected, color codes each one green, yellow, or red to indicate which are good, needing to watch, or needing action. They even included photos of the problem areas so I could see the same indications of leaking that they saw. The report makes it easy to jump straight to the yellow and red items, without having to step one at a time past all the green items. This time the report said I needed to deal with our old car's leaking steering system, something I had deferred for a long time, but Tim said it was now getting worse. It was clearly time to do some repair. I wanted Tim's personal opinion on our decision, so I asked, "if this were your dad's car, what would you recommend he do?" I appreciated Tim's candid and very helpful answer. The repair effort, which included two separate steering system repairs, as well as replacing a cracked windshield, was significant, and anticipated to extend into the next day. However, Julian, Tim and Garrett had the car finished by late afternoon, and ready for me when I arrived just before 5pm. I was very pleased and extremely grateful for Import Auto. I trust Andy, Tim, Garrett and the team.