5

Great honest serves

5

Appreciate the online analysis of vehicle. Nice to have. Very pleased with repair experience.

5

They have taken care of all my cart needs for many years, they are trusted and appreciated by our family and friends!

5

This is a family owned and run business and they make you feel like you are part of that family. They do excellent work and if you have a problem after the work is done they ask no questions and fix it in a very timely manner. This is to say I have not had any problems following any work. They are terrific!! I recommend Import Auto to anyone who cares about keeping their car in the best shape possible.

5

Excellent service! Fast and reasonable.

5

It is always great to take my car in for service at Import Auto Clinic. They treat you like family and let me use one of their cars for the day while working on my car. I trust their judgement in what needs to be done on my car and they never suggest services that aren't needed. Great experience all the way around and I really enjoy visiting with Lucky, the puppy, when I come into the office!

5

Import Auto did a terrific job, as they always do. I have come to love how they post my car's inspection report on-line and send me a link to it. It reports on the dozens of items they inspected, color codes each one green, yellow, or red to indicate which are good, needing to watch, or needing action. They even included photos of the problem areas so I could see the same indications of leaking that they saw. The report makes it easy to jump straight to the yellow and red items, without having to step one at a time past all the green items. This time the report said I needed to deal with our old car's leaking steering system, something I had deferred for a long time, but Tim said it was now getting worse. It was clearly time to do some repair. I wanted Tim's personal opinion on our decision, so I asked, "if this were your dad's car, what would you recommend he do?" I appreciated Tim's candid and very helpful answer. The repair effort, which included two separate steering system repairs, as well as replacing a cracked windshield, was significant, and anticipated to extend into the next day. However, Julian, Tim and Garrett had the car finished by late afternoon, and ready for me when I arrived just before 5pm. I was very pleased and extremely grateful for Import Auto. I trust Andy, Tim, Garrett and the team.

5

Have been coming here for 7 years and I am never disappointed. Service and care is excellent!

5

Import Auto is amazing. Everyone who works there are honest, reliable, friendly and very professional. I won't let anyone else touch my car but them!! I know they will give me an honest answer and give me the best price they can. Totally recommend Import Auto!

5

They're helpful to explain details of service when it's not the normal maintenance. I appreciate that added communication which also adds to trust that already exists to taking my cars to Andy and team for about 40 years.

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