My latest auto service required only an oil change, and no additional service. However, a service appointment within the past year traced my vehicle's performance problem to a fuel pump whose output pressure was slightly below the manufacturer's required level. When I arrived in the evening to pick up my vehicle, I was simply handed the key. There was no charge because this under-performing fuel pump had been installed within the previous year by Import Auto. It was covered by their warranty; they replaced it at no cost to me. They had purchased it new from the vehicle's manufacturer, and said they had never had problems with a new name-brand fuel pump like this. They continue to earn my trust. I highly recommend Import Auto to anyone.