Privacy Policy for SMS Messaging
Effective Date: 01/05/2026
Introduction
At Import Auto Clinic, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.
Information We Collect
- Phone Number: The mobile number you provide to receive SMS messages.
- Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
- Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).
How We Use Your Information
- Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
- Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
- Improve messaging and measure engagement.
One-to-One Consent Requirement
Under the January 2024 FCC ruling, opt-in consent applies solely to Import Auto Clinic. We do not share your consent with third parties or affiliates unless you expressly agree.
Message Frequency & Data Rates
The SMS message frequency will vary but will not be more than 3–5 unless there is a notification event. Message and data rates may apply; check your carrier’s terms.
Opt-Out & HELP Instructions
Text “STOP” to any message to unsubscribe immediately.
Text “HELP” for assistance or contact us at [email protected] or (714) 632-0100.
Data Sharing & Disclosure
- We will never sell your data.
- We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
- National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in. You can visit the registry at https://www.donotcall.gov/.
Security of Your Information
Reasonable measures are in place to protect your data, though no system is infallible.
Record-Keeping & Proof of Consent
We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry guidelines.
Changes to This Policy
We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.
Contact Us
If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:
- Email: [email protected]
- Phone: (714) 632-0100
- Address: 3401 E. La Palma Ave, Anaheim CA, 92806
See our Terms and Conditions and Privacy Policy for additional legal information.
SMS Terms and Conditions
Effective Date: 01/05/2026
Introduction
By joining our SMS program provided by Import Auto Clinic you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2025) and CTIA Best Practices.
Opt-In Consent
In accordance with the 2025 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Import Auto Clinic only. Consent cannot be shared with other companies or third-party entities without your direct approval.
To join our SMS program, you may opt in through the following methods, in compliance with the 2025 CTIA Guidelines:
- Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.
- In-Person Paper Form: Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.
Message Frequency
You will receive no more than 3–5, unless for urgent notifications. Standard carrier rates apply.
Opt-Out Process
Reply “STOP” any time to end messages; “HELP” to receive support instructions; or contact [email protected] / (714) 632-0100.
Terms of Consent
Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.
Privacy Policy
Your mobile number and interaction data are governed by our Privacy Policy: https://theimportautoclinic.com/Privacy-Policy.html. Data is used solely for SMS delivery purposes.
Message & Data Rates
Standard rates may apply per your carrier plan. Import Auto Clinic is not liable for carrier charges.
Record-Keeping & Compliance
We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2025 proof-of-consent requirements.
Changes to Terms
We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.
Disclaimers & Liability
Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.
Contact Information
- Email: [email protected]
- Phone: (714) 632-0100
- Address: 3401 E. La Palma Ave, Anaheim CA, 92806